Capsule Review 2026: Is It Worth It?
8.7
/10
Phil Collective Score
Confidence: 0.85
What Is Capsule?
Capsule is a clean, simple CRM that focuses on contact management and sales pipeline without overwhelming you with features. The free plan supports 250 contacts. It integrates well with Google Workspace, Microsoft 365, and accounting tools like Xero and QuickBooks. A solid choice for small teams that want simplicity without sacrificing core CRM functionality.
| Founded | 2009 |
|---|---|
| HQ | Manchester, UK |
| Deployment | cloud |
| Category | Simple |
| Free Trial | Yes |
| Free Plan | Yes |
Capsule Pricing
Free
$0
per monthly / user
Starter
$18
per monthly / user
Growth
$36
per monthly / user
Capsule Features
| Feature | Available | Notes |
|---|---|---|
| AI features | ✗ | AI content assistant |
| API access | ✗ | |
| Integrations marketplace | ✗ | Xero, QuickBooks, Mailchimp |
| Quote/proposal generation | ✗ | |
| Role permissions | ✗ | |
| Territory management | ✗ | |
| Forecasting | ✗ | |
| Reporting/analytics | ✗ | |
| Lead scoring | ✗ | |
| Workflow automation | ✗ | |
| Email integration | ✗ | |
| Email tracking | ✗ | |
| Phone/calling | ✗ | |
| Social media integration | ✗ | |
| Web forms | ✗ | Via integrations |
| Calendar sync | ✗ | |
| Contact management | ✗ | |
| Custom fields | ✗ | |
| Deal/pipeline management | ✗ | |
| Document management | ✗ | Google Drive / Dropbox |
| Mobile app | ✗ | |
| Multi-pipeline | ✗ | |
| Task management | ✗ |
Capsule Alternatives
- Nutshell — 8.5/10 — from $19/mo
- Nimble — 8.0/10 — from $30/mo
- Less Annoying CRM — 7.6/10 — from $15/mo